Way back when,Wednesdays

Our library enters the computer age

Library enters computer age

The North East Leader a Messenger Newspaper reported on the beginning of the information technology revolution at the City of Tea Tree Gully Library, on page 3 of the edition dated 15 June 1983. Computer technology had been installed which would benefit local residents and enable staff to store information about all of the books in the library.

Just like magic a librarian could wave a computer wand across a member’s credit card sized borrower’s permit (their library card) to reveal their identification number. The customer could then borrow when the wand was waved across a barcode on a book, as the computer would correlate and store this information electronically. Imagine that! Furthermore, the computer referencing system would allow library staff to easily see if books were on loan and to whom.

To put the wonder of all this change into perspective, it helps to know how people used to borrow books before the installation of computer technology.
Website Quora recalls how libraries used to operate (https://www.quora.com/How-did-old-library-systems-work-before-computer-catalogues)

Some readers might remember using the card catalogue at the library. Library staff would type or write out three or more cards for each book. The catalogue cards would detail information such as its title, author, date of publication, subject area, and the call number which indicated where it was shelved in the Library. Then librarians would file each of these cards in alphabetical order in separate drawers labelled title, author and subject area. Customers and staff would have to rifle through a long row of cards, to find out if the library actually held a book and to find out where they could locate it on the shelf. You didn’t want to lose your place either or the cards would fall back in order!

card-catalog what fun

Searhing through the Library’s card catalogue.  Image:  https://brockport175.wordpress.com/2010/11/30/card-catalogs-what-fun/

 

CR 123 Hand-typed card

An example of a typewritten library catalogue card for a novel.  Image:  http://tarletonlibrary.blogspot.com/2012/09/monteverde-friends-library-of-costa-rica.html

So what happened when you finally found the book you wanted to borrow and took it to the service desk?

The North East Leader article is correct when it reported that computers would allow library staff more time to assist customers with enquiries! Each library book used to have a card in a pocket stuck inside its cover. Library staff would remove the due date card from the book pocket then stamp it with the date the book was to be returned. They would record a patron’s name and library card number alongside the due date of the book. In some libraries members also had to sign the book out. Then the date card would be placed in sequence in a special holder.

ebae0ee36127733e8af0ae8a8ecc5547 Card in pocket

Image:  https://www.pinterest.com.au/pin/126171227036239502/ card in pocket

Staff would either stamp piece of paper which was stuck inside the book or place a due date slip inside the book’s pocket, so that a customer could see when the book was due for return. Alternatively, librarians might spend ages stamping due date slips when it was quiet in the library.

170px-Library_date_due_slip

An example of a due date slip which would have been stuck inside a book’s cover.  Image:  https://en.wikipedia.org/wiki/Library_circulation

When somebody returned a book, a librarian would take the date card out of the holder and return it to the pocket in the back of the book. The book would then go onto a trolley for re-shelving, and the circulation process would begin again. At regular intervals a librarian would manually check the date cards to identify overdue books. They would look up the patron by name in the library’s membership records and send out a reminder notice.

Library Technology Officer Hayley was happy to discuss how library systems had changed at Tea Tree Gully Library since the time that this article appeared in the North East Leader. Here are some of the significant improvements for our customers:

Since our Library has embraced Radio-Frequency IDentification technology (RFID) Library staff no longer have to scan and read the barcode of each item to issue it to a customer. Items can now be borrowed and returned using RFID technology which sends a signal from the item to the computer.

Our customers no longer have to stand in long queues to borrow items as you can use our self-check machines at your leisure. RFID allows for multiple items to be processed at the same time which can be more convenient than scanning them one by one.

Notice also in the North East Leader article that the original computer screens had a dark background with coloured print. Nowadays the desktop where we search the library catalogue is visually enticing and much easier to read.

The One Card Library Network has transformed the public library service in this state. Through a shared computer network customers can access millions of items available throughout South Australian public libraries, not just at Tea Tree Gully Library.

The implementation of the One Card Network has also greatly reduced the time that library members have to wait when they reserve, or put an item on hold. Aside from new items, customers will generally be sent the first copy that becomes available, whether that be from your local library or as far away as Cooper Pedy!

With the introduction of the new Libraries SA App customers can save their card digitally and have it available on their mobile device. The app also allows customers to place holds, view checkouts and renew items.

Library staff and customers may not have believed that these changes were possible when this article went to print in 1983! And to quote the words of the late comedian and civil rights activist Dick Gregory “The only good thing about the good old days is that they’re gone.”

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Way back when, Wednesdays

A bigger, better library

In its first incarnation, the Tea Tree Gully Library was a bookmobile. The ‘Municipal Library’ began operating in June 1965. It was a bus that serviced the local community by visiting locations around the local district, Inglewood and Houghton, such as shopping centres, the Council Civic Centre, schools and the Highbury hotel. At this time, Tea Tree Gully had a population of approximately 16,000 residents scattered over an area of 55 square miles. By 1968 the population had increased to 27,000 and Tea Tree Gully had officially been declared a City. The Library’s book stock and the number of borrowers had also increased substantially, making conditions cramped inside the mobile library. Due to its age and poor mechanical condition the bus had to be retired.

Public Library

So the official opening of a new public library made front page news in the North East Leader, a Messenger newspaper on 5 March 1969. The Library was housed in the building which was formerly the Modbury Primary School and headmaster’s cottage, which is now designated as 561 Montague Road, Modbury. It was small compared with our modern library facilities but it had high ceilings, fireplaces and was of solid construction. However, I recall a former Library staff member who worked in the old building shelving books after school commenting that it was cold and that there were mice!

The North East Leader article provides us with some interesting statistics relating to the amount of book stock held by the Library, the number of loans and membership in 1969. Naturally the demand for library services has increased over time. Since 1969 the Tea Tree Gully Library has serviced the community at three other locations. The Library opened on 17 December 1975 at 1020 North East Road, Modbury, adjacent the former Civic Centre and on 28 July 1991 at 98 Smart Road, Modbury, in a joint-use agreement with the Torrens Valley Institute of TAFE. Things have changed quite a bit since the Tea Tree Gully Library moved to our current premises in the Civic Centre at 571 Montague Road in 2003.

As of September 2017 the City of Tea Tree Gully Library has approximately 118,000 items in stock, including not only books and magazines, but also many audiovisual materials which did not exist in 1969. As part of the One Card Library network we can offer our customers infinitely more choice.   On average, the Library issues 75,000 loans per month. We have 28,500 members who have borrowed in the last three years and we enroll around 266 new people per month.

The heritage listed Modbury School House building has been transformed into the Sfera’s 1877 Restaurant which commenced business in 2004. Sfera’s 1877 Restaurant offers fine dining and serves Italian cuisine.

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Highlights in 2009!

The New Year is a time for lists, reflecting on the successes of the previous year and making resolutions.    Many things happen within the life of a Library Service on any given day, but here are our  top 10 highlights:

  1. Library Thing installed as part of the catalogue.  Enables everyone to write reviews of titles, and quickly link to similar titles or recommended reads within a click of the mouse.
  2. 27892 new items added to the collection for you to borrow.
  3. Easier access to the cookery, craft, travel, and parenting sections in the Non-fiction collection, through changes made to call numbers and adding shelf guides.
  4. Star Wars Family Day held on 15 July attracting 2200+ people to the Library Service participating in a variety of activities for all ages.
  5. Launch of the Carer’s collection to enable easy access to information for carers within the community.
  6. Launch of the Toddler-Time program for children aged 2-4 and their parents, aimed at developing literacy skills. 
  7. Health and Wellbeing Expo held over two days.
  8. 17 authors highlighted at Library events during the year.
  9. Technology Demystified workshops run in conjunction with Council of the Aging.
  10. Access to 1000+ Newspapers in a variety of languages from around the world using Library Press Display accessible from the Library Website.
  11. SMS Pre-overdue reminders launched  (always wanting to cram in an extra one!)

What were your library highlights for 2009?