Ebony’s work experience: getting a peek behind the scenes

Ebony got a taste of life on the other side of the library when she spent a week with us on work experience. Here is what she had to say:


I chose to do my work experience at the Tea Tree Gully Library because I wanted to see how things functioned in a library. This gave me the chance to work behind the scenes.

After I was introduced to the guidelines and responsibilities of the work environment, I was given a library tour. I already knew the public area of the library, but I was more inclined to see the systems set in place that keeps everything organised.

I quickly learnt about the different classifications used to catalogue all library items to make shelving simple.  I was most excited to see inside the chute room, since I have always been on the outside dropping off items. This time it was fun to work on the inside!

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Behind the scenes – cataloguing books and other items

Scanning library items was also enjoyable because it was a smooth process: items would go back to other libraries, go on the holds shelf, or return to their normal shelving spot. I used the special library wand to find items on the Pick List, which is the list of customer requests.  This I found very helpful and time efficient. The CSD (Customer service desk) was informative to see the different trolleys which served different purposes.

I had the chance to experience Storytime, which was the cutest thing ever! Stories were read to young children and then they could sing along with different nursery rhymes. Toddler Time was adorable, it was filled with loads of songs and actions the children could follow.

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Enjoying Story Time, reading stories and singing nursery rhymes

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I also attended an information session with the staff members of the library. The information was noted from a conference held earlier in the month. The discussion was about the purpose of having a library and what it can offer. People were questioning the importance of a library and the ways in which they can stay alive due to developing technology. Personally I think libraries will always be necessary in a community, and people shouldn’t be finding ways to undermine what a library can offer. For me a library is a safe and welcoming place I can visit after school, read books that I can actually hold, and take in knowledge, all in a relaxing environment.

Libraries are also where people of the community can meet for different activities. I was involved in the Japanese culture group, which lets young people express their interest and learn about Japanese culture. It was great to see the wide range of people who shared a passion for Japan, just like me!

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Enjoying the Japanese culture group

Spending a week doing work experience at the Tea Tree Gully Library has enabled me to involve myself in a professional work environment. This allowed me to further develop my skills, and broaden my independence. I believe being able to communicate with a wide range of people has helped me become more confident when expressing myself.

Having a fully structured schedule has made me more accountable and increased my alertness. Overall I have really enjoyed working with the lovely staff members at the Tea Tree Gully Library.

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